1. Agreement to Terms
These Terms of Use ("Terms") govern your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an entity, you represent that you are authorized to accept these Terms on that entity's behalf.
If you do not agree, you must not use the Services.
2. Eligibility
You must be at least 13 years old and have the legal capacity to enter into this Agreement. You may not use the Services if you are barred under applicable law or under any applicable sanctions regime.
3. Account Registration and Security
You must provide accurate, complete information when creating an account and keep such information up to date. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
We are not liable for any loss or damage arising from unauthorized use of your account.
4. Subscription Plans; Fees; No Refunds
The Services are offered on subscription plans (including Basic and Pro) as we may update from time to time. Fees are billed via Stripe or other payment processors.
Unless otherwise stated in a separate signed agreement:
- All fees are non-refundable;
- Subscriptions automatically renew unless cancelled prior to the end of the then-current term;
- Cancellation stops future renewals but does not entitle you to a refund for the current billing period.
5. License to Use the Services
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely for your internal business purposes. We reserve all rights not expressly granted hereunder.
6. Ownership; IP; Derived Data
As between you and agentShop, you retain ownership of your raw content and data that you upload or connect ("Customer Data").
As between you and agentShop, we own and retain all right, title, and interest in and to: The Services, software, and underlying technology; All AI outputs generated by or through the Services; All metrics, analytics, scores, rankings, enrichments, and derived or aggregated data created by or through the Services ("Derived Data").
7. Acceptable Use Restrictions
You shall not: Copy, modify, or create derivative works of the Services; Reverse engineer or decompile the Services; Scrape or use automated means to access the Services; Interfere with security mechanisms; Use the Services in violation of applicable law; Upload malicious code or illegal content; Use the Services to compete with agentShop.
8. Third-Party Services and Integrations
The Services may interoperate with third-party services (e.g., Shopify, WooCommerce, Meta/Instagram Shops). We do not control and are not responsible for third-party services, their terms, or their availability.
9. Beta Features; Changes to Services
We may offer beta, preview, or experimental features ("Beta Features") provided "AS IS." We may modify or discontinue any part of the Services at any time.
10. AI Outputs; No Professional Advice
AI outputs may be incomplete, incorrect, or inappropriate for your specific use case. AI outputs do not constitute legal, financial, tax, medical, or other professional advice. You remain solely responsible for reviewing, validating, and using any AI outputs.
11. Feedback
If you provide feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such Feedback without restriction or compensation.
12. Export Control and Sanctions
You represent that you are not located in any jurisdiction subject to comprehensive U.S. embargo or sanctions and are not a restricted party under any applicable sanctions laws.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT ANY WARRANTY OF ANY KIND.
14. Limitation of Liability
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
15. Indemnification
You shall defend, indemnify, and hold harmless agentShop from all claims arising from your use of the Services, Customer Data, or violation of these Terms.
16. Term and Termination
We may suspend or terminate your access at any time. Upon termination, your right to access the Services ceases immediately.
17. Governing Law; Dispute Resolution
These Terms are governed by the laws of California. Disputes shall be resolved by binding arbitration in San Francisco County, California.
18. Force Majeure
We are not liable for delays or failures resulting from causes beyond our reasonable control.
19. Entire Agreement; Severability
These Terms, together with the Privacy Policy and any applicable addenda, constitute the entire agreement between you and agentShop.
KEY ANNEXES / ADDENDA
ANNEX 1 - COOKIE POLICY (Last Updated: 23rd December, 2025)
This Cookie Policy describes how agentShop uses cookies, pixels, SDKs, scripts, and other tracking technologies. By using the Services, you consent to the use of Cookies as described herein.
Types of Cookies: Strictly Necessary Cookies (authentication, security, session integrity); Functional Cookies (settings and preferences); Performance and Analytics Cookies (usage patterns); Advertising and Attribution Cookies (campaign performance). You may disable Cookies using your browser settings. The Services do not currently respond to Do Not Track signals.
ANNEX 2 - EU/UK GDPR ADDENDUM (Last Updated: 23rd December, 2025)
This EU/UK GDPR Addendum supplements the Privacy Policy for users in the EEA or UK. agentShop acts as a Data Controller. We rely on: Performance of a contract, Legitimate interests, Consent, and Compliance with legal obligations.
GDPR Rights: Access, Correct, Delete, Restrict Processing, Object to Processing, Data portability, Withdraw consent, Lodge a complaint. Contact info@useagentshop.com. International transfers use Standard Contractual Clauses (SCCs).
ANNEX 3 - CALIFORNIA PRIVACY NOTICE (CPRA) (Last Updated: 23rd December, 2025)
Categories Collected: Identifiers, Commercial information, Internet activity, Geolocation, Professional information, Inference data. We do not sell or share for cross-context behavioral advertising. CPRA Rights: Access, Delete, Correct, Know, Opt out, Limit use of sensitive information. Contact info@useagentshop.com. We will not discriminate for exercising CPRA rights.
ANNEX 4 - DATA PROCESSING ADDENDUM (DPA) (Last Updated: 23rd December, 2025)
Applies where agentShop Processes Customer Data as a Processor/Service Provider. Subprocessors: AWS, OpenAI, Clerk Inc., BrowserBase, Stripe, Analytics providers. Security: Encryption, access controls, logging, penetration testing, incident response. Breach notification without undue delay. Delete or return Customer Data upon termination.
ANNEX 5 - API TERMS (Last Updated: 23rd December, 2025)
Limited, revocable, non-exclusive license for authorized business purposes. Restrictions: No exceeding rate limits, circumventing authentication, scraping data, benchmarking, building competing products, or disclosing API keys. agentShop may monitor API usage for compliance.
ANNEX 6 - AI ADDENDUM (Last Updated: 23rd December, 2025)
AI Output Ownership: agentShop owns all AI outputs, enrichments, scoring, and derived data. Customer receives a limited license to use outputs as permitted. AI Limitations: Outputs may be incorrect, incomplete, offensive, non-compliant, or hallucinatory. Customer must review all outputs before use. Prohibited Uses: Do not use AI outputs to provide professional advice, generate deceptive content, harm individuals, violate law, or train competing AI systems.
ANNEX 7 - SECURITY AND INCIDENT RESPONSE ADDENDUM (Last Updated: 23rd December, 2025)
Technical Measures: Encryption in transit (TLS 1.2+), encryption at rest (AES-256), secure development lifecycle, production access restrictions, logging and monitoring, regular vulnerability scanning. Incident Response: Investigate and contain incidents, notify Customer where required by law, provide updates until resolution. agentShop disclaims liability for incidents from Customer actions or third-party platforms.
ANNEX 8 - HIPAA / PHI DISCLAIMER (Last Updated: 23rd December, 2025)
The Services are not designed for storing, transmitting, or processing protected health information (PHI) under HIPAA. You shall not upload or process any PHI or medical records using the Services. agentShop does not act as a Business Associate and expressly disclaims any obligations arising under HIPAA.